Fastmail’s Commitment to Diversity, Equity, and Inclusion: Our Promise to You

Fastmail's Commitment to Diversity, Equity, and Inclusion: Our Promise to You logo

Fastmail's Commitment to Diversity, Equity, and Inclusion: Our Promise to You logo

Embracing Diversity, Equity, and Inclusion at Fastmail

At Fastmail, we believe that diversity, equity, and inclusion are essential for building a workplace culture where everyone can thrive. As an independent, employee-owned company, we recognize the importance of fostering an environment where our team members feel valued, respected, and empowered to bring their authentic selves to work. In this blog, we’ll explore how we’re embracing diversity, equity, and inclusion and why it matters.

Why Diversity, and Inclusion Matter at Fastmail

When we say that our core values are “your email, on your terms,” we mean it. We believe that everyone deserves to have control over their online data and communication. This philosophy translates to our approach to diversity, equity, and inclusion as well. We understand that a diverse and inclusive workplace is crucial for building innovative products that cater to diverse customer needs.

By embracing diversity, equity, and inclusion, we’re not only creating a better workplace culture, but we’re also ensuring that our customers receive products that are designed with their needs in mind. For instance, our commitment to data privacy and security is reflective of our dedication to empowering individuals and businesses to take control of their online presence.

What We’re Doing to Promote Diversity, Equity, and Inclusion

At Fastmail, we’re committed to creating a workplace culture that values diversity, equity, and inclusion. Here are some initiatives we’ve taken to promote these values:

  • Regular diversity, equity, and inclusion training for our team members to raise awareness and promote empathy.
  • Creating a diversity, equity, and inclusion committee that drives initiatives and policies to promote a culture of belonging.
  • Implementing blind hiring practices to minimize unconscious bias in the hiring process.
  • Offering flexible work arrangements to accommodate different needs and lifestyles.

We recognize that promoting diversity, equity, and inclusion is an ongoing process that requires continuous effort and commitment. However, we’re dedicated to creating a workplace culture that values everyone’s unique perspectives and experiences.

The Benefits of Diversity, Equity, and Inclusion

So, what are the benefits of embracing diversity, equity, and inclusion? For one, it leads to a more innovative and collaborative workplace culture. When team members from diverse backgrounds come together, they bring unique perspectives and ideas that drive innovation and growth.

Furthermore, a diverse and inclusive workplace culture also leads to better customer outcomes. By understanding and catering to diverse customer needs, we’re able to build products that are more relevant and effective. For instance, our commitment to data privacy and security is reflective of our dedication to empowering individuals and businesses to take control of their online presence.

Ultimately, embracing diversity, equity, and inclusion is the right thing to do. It’s essential for building a workplace culture where everyone can thrive and feel valued. As we continue to grow and evolve, we’re committed to staying true to our core values and promoting a culture of diversity, equity, and inclusion.

Want to learn more about our commitment to diversity, equity, and inclusion? Check out our About Us page to learn more about our company culture and values.


Our Journey to Foster a Culture of Belonging

At Fastmail, we believe that fostering a culture of belonging, where everyone feels valued, respected, and empowered to contribute their unique perspectives, is critical to driving innovation and delivering exceptional customer experiences. We understand that creating such a culture requires a deliberate and sustained effort to promote Diversity, Equity, and Inclusion.

Diversity, Equity, and Inclusion in Practice

We recognize that a diverse workforce is essential to driving business success. That’s why we strive to attract, retain, and celebrate people from all walks of life, fostering an environment where everyone can thrive. Our commitment to Diversity, Equity, and Inclusion is reflected in our hiring practices, talent development programs, and company policies. For instance, we use blind hiring practices to minimize unconscious bias, ensuring that the best candidate for the role is selected, regardless of their background.

Create a sense of belonging for all employees

However, we also acknowledge that diversity alone is not enough. We need to ensure that every employee, regardless of their race, gender, age, sexual orientation, or disability, feels a sense of belonging. This means creating an environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. To achieve this, we provide regular training on unconscious bias, microaggressions, and inclusive communication. We also celebrate different cultural events and provide resources to support our employees’ mental health and well-being.

Additionally, we have established an Inclusion and Diversity committee, comprising employees from across the organization, to provide feedback, suggestions, and guidance on promoting Diversity, Equity, and Inclusion. This committee helps us identify areas for improvement and develops strategies to create a more inclusive workplace culture.

A Culture of Continuous Learning and Improvement

Finally, we recognize that fostering a culture of belonging is a continuous journey, not a destination. Therefore, we regularly assess and refine our policies, practices, and programs to ensure they remain effective in promoting Diversity, Equity, and Inclusion. We also encourage our employees to hold us accountable, providing feedback and suggestions on how we can improve.

By prioritizing Diversity, Equity, and Inclusion, we can unlock the full potential of our workforce, deliver exceptional customer experiences, and make a positive impact on our community.

Learn more about our commitment to security and data privacy and how we prioritize our customers’ trust.


Why Diversity, Equity, and Inclusion Matter in the Workplace

Building a workplace culture that values diversity, equity, and inclusion is no longer a nice-to-have, but a must-have. At Fastmail, we believe that our commitment to these principles is essential to driving innovation, collaboration, and productivity.

Unlocking Innovation through Diversity, Equity, and Inclusion

When we bring diverse perspectives to the table, we unlock new solutions to complex problems. A team comprising individuals from different backgrounds, experiences, and identities will approach issues from multiple angles, consequently, leading to better outcomes. As an email provider, we understand the importance of creating a platform that caters to diverse needs. Our focus on diversity, equity, and inclusion enables us to design innovative features that resonate with our customers.

Additionally, a culture of inclusion fosters psychological safety, allowing employees to share their ideas without fear of judgment or rejection. This leads to a culture of experimentation, where everyone feels empowered to contribute to our mission of providing a premium inbox experience

Diversity, Equity, and Inclusion in the Digital Workplace

We operate in a digital landscape, where our online interactions often transcend geographical boundaries. As an email provider, we recognize that our platform can be a powerful tool for bridging cultural divides. By promoting diversity, equity, and inclusion, we can create a workplace culture that transcends borders, fostering global collaboration and understanding.

Moreover, with the rise of remote work, it is essential to create a digital workplace culture that values diversity, equity, and inclusion. By doing so, we can ensure that all employees feel connected, engaged, and valued, regardless of their geographical location.

Practicing What We Preach

At Fastmail, we walk the talk. We strive to create a workplace culture that embodies these values in every aspect of our operations. From our hiring practices to our product development, diversity, equity, and inclusion are at the forefront of our decision-making process. We believe that by practicing what we preach, we can create a better workplace culture that benefits not only our employees but also our customers.

We understand that building a culture of diversity, equity, and inclusion is a continuous effort. It requires commitment, dedication, and a willingness to listen and learn. As we continue on this journey, we invite you to join us in promoting these values in the workplace.

Learn more about Fastmail’s approach to creating a culture of diversity, equity, and inclusion. Discover how our commitment to these values drives our mission to provide a premium inbox experience.


Practices and Policies that Drive Change

As an independent, employee-owned email company, we at Fastmail understand the importance of fostering an environment that values diversity, equity, and inclusion. We believe that a diverse and inclusive workplace is not only a moral imperative, but also a key driver of innovation, creativity, and productivity.

Creating a Culture of Inclusion

To create a culture of inclusion, we focus on removing barriers to participation. Our hiring process is designed to reduce unconscious bias, and we strive to create a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We encourage open communication, active listening, and empathy, and we celebrate our differences as a strength, not a weakness. For instance, our company-wide policies and practices promote flexible work arrangements, ensuring that our employees can balance their work and personal life effectively.

Furthermore, we provide opportunities for professional development, growth, and learning, ensuring that everyone has an equal chance to succeed and advance in their careers. Our mentorship programs, training sessions, and workshops are designed to bridge the gap, and promote a culture of equity, where everyone has access to the same opportunities, resources, and support.

Accountability and Transparency

We hold ourselves accountable for promoting diversity, equity, and inclusion practices. We conduct regular diversity, equity, and inclusion surveys to identify areas of improvement, and we share the results transparently across the organization. Our policies and practices are regularly reviewed and updated to ensure that they are fair, unbiased, and free from discrimination.

Additionally, we have established a Diversity, Equity, and Inclusion Council, comprising employees from diverse backgrounds, to oversee our diversity, equity, and inclusion initiatives, and ensure that our policies and practices align with our values and vision.

We believe that our commitment to diversity, and inclusion is crucial to driving positive change, not only within our organization but also in the wider community. By creating a workplace culture that values diversity, equity, and inclusion, we can unlock our full potential, and drive innovation that benefits everyone.

Read more about our commitment to security and data privacy and how we prioritize our users’ trust.

Join the Fastmail community today and experience the difference for yourself.


Empowering Employee Voices and Advocacy

As a company built on the principles of independence and employee ownership, we understand the significance of empowering our employees to speak up and advocate for what matters. Diversity, Equity, and Inclusion are not just buzzwords for us; they are the cornerstones of our culture.

At Fastmail, we believe that everyone deserves a seat at the table. Consequently, we’ve created an environment where our employees can share their perspectives, experiences, and ideas without fear of judgment or retribution. This has led to a culture of open communication, where everyone feels heard and valued.

Creating Spaces for Diversity, Equity, and Inclusion to Thrive

As an independent email provider, we’ve had the freedom to forge our own path. We’ve used this autonomy to build a workplace that celebrates individuality and promotes fairness. Our employees come from diverse backgrounds, and we’ve worked hard to create an environment that not only accommodates but also honors them.

For instance, we’ve established employee-led committees focused on specific aspects of Diversity, Equity, and Inclusion. These committees provide a platform for our employees to drive meaningful change and advocate for their values and beliefs. By doing so, we ensure that everyone has a stake in shaping our company culture.

Furthermore, we’ve made a commitment to hiring and retaining a diverse workforce. We believe that the best ideas emerge when people from different backgrounds, and perspectives come together. This diversity has been instrumental in driving innovation and delivering exceptional customer experiences.

Advocating for Change, Together

We recognize that advocacy is not just about speaking up; it’s also about listening and learning. At Fastmail, we’re dedicated to creating a workplace where everyone feels empowered to advocate for themselves, their colleagues, and the community at large.

Through regular town halls, we provide a platform for our employees to engage in open discussions about the things that matter. This has led to meaningful conversations around topics such as mental health, parental leave, and community engagement.

In addition, we partner with organizations that share our values and are committed to driving positive social impact. By doing so, we’re able to amplify the voices of our employees and make a tangible difference in the world.

At Fastmail, we believe that everyone deserves a voice. By empowering our employees to speak up and advocate for what matters, we’re not only building a better workplace but also contributing to a more equitable world.


Diversity, Equity, and Inclusion in Our Products and Services

As an independent, employee-owned email provider, we believe that our commitment to diversity, equity, and inclusion (DEI) goes beyond just words on paper.

Building Products with Inclusive Design

We recognize that our products and services have a significant impact on how people communicate and collaborate online. Consequently, we strive to design and develop our email platform with inclusive principles that cater to diverse user needs. For instance, our interface is intentionally designed to be clean and simple, ensuring that users with disabilities can navigate it easily.

Additionally, our features are carefully crafted to promote collaboration and productivity, taking into account the varied ways people work together. By doing so, we aim to bridge the gap between different groups and provide an equal opportunity for all to communicate effectively.

Fostering a Culture of Equity

At Fastmail, we believe that data privacy and security are essential aspects of our commitment to equity. We prioritize user data protection, ensuring that our customers’ information is safeguarded from unauthorized access and misuse. Therefore, we refrain from selling user data to third-party advertisers or harvesting user information for our benefit.

This commitment to data privacy is fundamental to our promise of equity. By protecting our users’ data, we provide an equal playing field for all, regardless of their background, geographical location, or cultural identity.

Practicing Inclusion in Our Hiring and Operations

We take our commitment to inclusion seriously, and this philosophy is reflected in our company culture. Our employee-owned structure enables us to make decisions that benefit everyone, rather than just a select few.

Furthermore, we prioritize diversity in our hiring practices, recognizing that a diverse workforce brings unique perspectives and ideas that ultimately benefit our users. By fostering an inclusive work environment, we create space for our employees to thrive and contribute to our mission of providing premium inbox experiences.

In conclusion, at Fastmail, we believe that our commitment to diversity, and inclusion is essential to creating a better online experience for all. By embedding these principles into our product development, company operations, and overall business strategy, we aim to make a positive impact on the digital world.

Want to know more about our commitment to data privacy and security? Check out our data protection page for more information.

Stay tuned for more updates on our journey towards a more diverse, equitable, and inclusive online community. Subscribe to our blog to stay informed about our latest news and developments.